1. Client

👉 Stepankiv — a family-owned confectionery company from Lviv, founded in 1998. 
A brand with its own production, unique recipes, and strong local identity. 
Stepankiv products accompany the warmest moments of life — from lunchbox treats to festive cakes.

2. Task

👉 Create an online store that allows:

– ordering confectionery products online. 
– placing a request for a “Custom Cake” through a convenient form. 
– sending all orders directly to the internal CRM. 
– automatically synchronizing products / prices / stock between systems.

At the same time, the design had to convey the warmth of the brand, its family character, and Lviv atmosphere.

3. Solution

Stage 1. Development of the store with a custom design

– Created a unique design that reflects the character of the brand. 
– Implemented a product catalog with detailed descriptions and photo galleries. 
– Added a constructor-form “Custom Cake” with the ability to specify cake parameters.

Stage 2. CRM Integration

Set up full two-way synchronization: 
→ products, prices, stock → automatically imported to the website 
→ orders and inquiries → automatically sent to the CRM

Stage 3. Further development

– Added new features and improved UX after launch. 
– Prepared the website for advertising and SEO campaigns.

4. Result

– Online sales started from the very first day. 
– The platform became convenient for regular customers — daily orders are stable. 
– The business received a fully automated order processing system. 
– The company is ready to effectively scale the online sales channel through advertising and SEO.

5. Figures

📈 Stable orders from the first day after launch 
📈 Full automation of order processing through CRM 
📈 Prepared for SEO and advertising campaigns (next stage)

👉 Live website: stepankiv.ua ↗